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FAQs

Absolutely! Every Tiraz piece is crafted from genuine 925 sterling silver, ensuring you can confidently wear them in the shower or during physical activities. Our guarantee assures you that these pieces will not rust or oxidize, providing the freedom to wear them anywhere, anytime

The shipping time depends on the shipping method you choose during checkout. For delivery in Canada, standard shipping lead time is 3 to 9 business days and express shipping is 1-2 business days. For deliver in USA, standard shipping lead time is 4 to 8 business days and express shipping is 3 business days. 

Kindly send us a return request via email, including your Order Number, and we will provide you with detailed return instructions. Please note that our return policy requires requests to be submitted within 10 business days. After the item is shipped back to us, please, allow 2-3 weeks for the processing of the refund. 

As our jewelry is crafted from genuine 925 sterling silver, feel free to utilize a high-quality jewelry cleaning cloth or solution for maintenance. Stay tuned for the release of our Tiraz polishing cloth!

Reach out to us via email at tiraz.canada@gmail.com within 10 days, attaching images of the damaged items. We'll promptly provide you with the necessary information for the exchange process.